Voice Agents for the Built World
AI agents that turns calls into quotes, training, and revenue.
Matterhaul Voice Agents capture, understand, and act on every customer call. Sending specs, generating quotes, creating CRM tasks, and triggering delivery updates. All built on the Matterhaul Intelligent Data Layer.
Why Voice
Voice is where revenue happens
In building materials, phone calls are still the fastest path to a sale. Matterhaul turns every conversation into structured, searchable data and action.
Automation
Record, transcribe, and parse calls. Detect SKUs and intent, then route, respond, or create follow-ups.
Coaching
Identify missed opportunities and winning moments. Generate highlights and next steps for managers and reps.
Operations
Automate dispatch and delivery updates with batch calling and real-time order context from your ERP.
−60%
Response time
+25%
Lead-to-quote rate
Voice → Quote
Turn calls into quotes in minutes
From a voicemail or live call, Matterhaul captures line items, validates compatibility, checks pricing & inventory, and drafts a quote for rep approval.
Auto-structure line items
Parse part numbers, sizes, and options. Suggest substitutions when out of stock.
ERP-connected
Pull pricing and availability. Keep quotes in sync with the source of truth.
Approvals & handoff
Route to the right rep or queue. One-click edit and send.
End-to-end workflow
From call to approved quote in one seamless flow, with full audit trail and rep oversight.
Voice → Documents & Email
Send specs and submittals straight from the call
When a customer asks for product data, the agent fetches the right docs from the Intelligent Data Layer and emails them with context.
Smart retrieval
Pull sell sheets, install manuals, test reports. All tied to the products mentioned.
Composed emails
Summaries, links, and attachments drafted instantly for rep review.
Follow-ups
Create CRM tasks and reminders automatically. Keep the loop closed.
Voice → Follow-Up
From missed call to meaningful follow-up
Matterhaul Voice Agents capture every voicemail, extract customer needs, and generate an intelligent follow-up email with product attachments, turning lost calls into new revenue.
Missed Call
A customer leaves a voicemail requesting pricing or product details.
Transcribe & Parse
Matterhaul transcribes the message, detects SKUs or product names, and links the request to the customer record.
Generate Follow-Up Email
AI drafts an email reply with the requested documents and product specs attached, ready for rep review.
Example Transcription
Customer: “Hey, this is Sarah from Very Good Builders. We need pricing, specs, and lead time for six Andersen 400 Series windows, 3'x5' rough opening horizontal sliders. Can you send over the specs and lead time? Account is under Very Good Builders and Job Name is 15 Hillcrest.”
Generated Follow-Up Email
Subject: Andersen 400 Series — Specs & Pricing
Hi Sarah,
Attached are the spec sheets and current lead times for the Andersen 400 Series 3'x5' rough opening horizontal sliders. Pricing and availability are confirmed below:
- $525 / unit (in stock)
- Lead time: Delivery available tomorrow
Let us know if you'd like us to prepare a formal quote or schedule delivery.
— Joe @ Your Good Distributor
Voice → CRM & Training
Every conversation becomes institutional knowledge
Transcripts, highlights, and product mentions sync to your CRM and analytics powering rep coaching and pipeline visibility.
Sales coaching
Surface objection patterns and winning talk tracks. Onboard new reps faster with real calls.
Intelligent Data Layer
All voice data is normalized and linked to products, customers, and quotes.
Insights & alerts
Trend reports, missed-opportunity alerts, and suggested next actions.
How It Works
Built on the Matterhaul Intelligent Data Layer
Voice Agents sit on top of a unified foundation that connects ERP, CRM, supplier portals, email, and product docs so every action is grounded in real data.
Connect & normalize
Harmonize product, customer, and transaction data into a common language for the built world.
AI modules on top
Voice, Chat, and Quoting share the same context, so your agents are consistent everywhere.
Secure & auditable
Human-in-the-loop approvals, role-based access, and a full action log.
FAQ
Common questions
The quick answers buyers and IT will ask.
Does this replace our phone system?
No. Voice Agents integrate with your existing telephony. We transcribe and act on calls; you keep your provider.
What if the agent gets something wrong?
You choose the guardrails. High-impact actions require human approval; everything is logged and reversible.
Can it work across Windows & Doors, Lumber, and Plumbing?
Yes. The Intelligent Data Layer normalizes products and specs across lines so agents answer with domain-specific accuracy.
How do we start?
Start with Voice → Quote and Voice → Docs in one branch. We expand to training and dispatch after quick wins.
Ready to put your phone to work?
See how Voice Agents convert conversations into quotes, knowledge, and revenue. Grounded by the Matterhaul Intelligent Data Layer.