Product Knowledge & Chat
Your AI product expert, trained on your catalog.
Centralize sell sheets, installation manuals, test data, and supplier content into one intelligent assistant. Answer questions instantly, compare specs, and find compatible parts across Lumber, Plubming, Windows & Doors, and more.
Why It Matters
Faster answers, smarter quotes, happier customers
Stop digging through portals and PDFs. Give every rep and every customer instant, accurate product answers that feed directly into quoting and CRM.
−70%
Time spent searching
+30%
Rep response speed
See Matterhaul in Action
Your AI product expert, trained on your catalogs, ERP data, docs, and more. Ask a question and get accurate, actionable answers with full context.
Where the answers come from
Matterhaul aggregates and normalizes data across your stack, then reasons over it to provide precise answers and actions.
Matterhaul
Intelligent Data Layer
Normalizes + enriches product & customer context.
Capabilities
Everything your team needs to sell with confidence
Purpose-built for building materials across Windows & Doors, Lumber, and Plumbing.
Unified product corpus
Centralize sell sheets, install guides, test data, supplier catalogs, and internal notes into one searchable knowledge base.
Spec compare & alternatives
Compare SKUs across brands and lines. Auto-suggest substitutions and alternates based on constraints and availability.
Compatibility graph
Know what fits what, from valves to trims, jambs to sashes, adapters, and finishes with rules encoded into your data layer.
Tools & calculators
Trim calculator, insulation estimator, cut lists, fastener counts and instantly add outputs to a quote.
External chat for customers
Embed the assistant on your site/portal for self-serve answers and quote requests, with product-linked lead capture.
ERP, PIM & doc integrations
Connect to ERP, storage, and PIM sources so answers and docs are grounded in your source of truth.
Docs & Submittals
From question to submittal in one step
Fetch the exact spec sheet, install guide, or test report and send a composed email for rep review. All tagged to the customer and SKUs.
Smart retrieval
Pull the right docs from the Intelligent Data Layer with SKU-aware precision.
Citations & snippets
Answer with highlighted excerpts and citations back to the source document for auditability.
One-click send
Draft emails with attachments and context; push to CRM with a single approval.
Insights
Know what customers ask and what they buy
Usage trends, top-viewed products, repeated questions, and gaps. Feed insights back to manufacturers to improve training and demand gen.
Top Questions This Month
TrendingCompatible shower valve for Kohler trim?
Asked 247 times • +23% this month
R-value comparison for insulation
Asked 189 times • +15% this month
Window frame compatibility
Asked 156 times • +8% this month
How It Works
Built on the Matterhaul Intelligent Data Layer
The assistant sits on top of a unified foundation that connects ERP, PIM, supplier portals, email, and docs, so every answer is grounded in real data.
Connect & normalize
Harmonize product, customer, and document metadata into a common language for the built world.
AI retrieval & reasoning
Domain-tuned retrieval with citations; reasoning that respects compatibility rules and availability.
Governance & guardrails
Role-based visibility, content freshness checks, and human-in-the-loop for high-impact actions.
Ready to give every rep a product expert?
See how Product Knowledge & Chat speeds answers, improves accuracy, and flows directly into quoting. All grounded by the Matterhaul Intelligent Data Layer.