Product Knowledge & Chat

Your AI product expert, trained on your catalog.

Centralize sell sheets, installation manuals, test data, and supplier content into one intelligent assistant. Answer questions instantly, compare specs, and find compatible parts across Lumber, Plubming, Windows & Doors, and more.

Spec CompareCompatibilityTools & CalculatorsExternal Chat & Lead CaptureERP & PIM Integrations
Ask Anything
Compare Specs
Find Compatible Parts
Send Docs

Why It Matters

Faster answers, smarter quotes, happier customers

Stop digging through portals and PDFs. Give every rep and every customer instant, accurate product answers that feed directly into quoting and CRM.

−70%

Time spent searching

+30%

Rep response speed

See Matterhaul in Action

Your AI product expert, trained on your catalogs, ERP data, docs, and more. Ask a question and get accurate, actionable answers with full context.

Do we have a shower valve compatible with Kohler K‑T45101‑4?
Yes. Kohler K‑304‑KS‑NA is compatible. 48 in stock across 2 branches.
ERP • InventoryDocs • Compatibility
Can you send me the spec and install PDF?
Spec Sheet — K‑304‑KS‑NA
View
View
Install Guide — K‑304‑KS‑NA
View
Quote this in matte black instead of polished chrome.
Updated your quote: matte black adds +6% cost and +3 days lead time. Want me to email the customer?

Where the answers come from

Matterhaul aggregates and normalizes data across your stack, then reasons over it to provide precise answers and actions.

ERP Product Docs Voice & Calls CRM

Matterhaul

Intelligent Data Layer

Normalizes + enriches product & customer context.

Sales Rep Chat Assistant

Capabilities

Everything your team needs to sell with confidence

Purpose-built for building materials across Windows & Doors, Lumber, and Plumbing.

Unified product corpus

Centralize sell sheets, install guides, test data, supplier catalogs, and internal notes into one searchable knowledge base.

Spec compare & alternatives

Compare SKUs across brands and lines. Auto-suggest substitutions and alternates based on constraints and availability.

Compatibility graph

Know what fits what, from valves to trims, jambs to sashes, adapters, and finishes with rules encoded into your data layer.

Tools & calculators

Trim calculator, insulation estimator, cut lists, fastener counts and instantly add outputs to a quote.

External chat for customers

Embed the assistant on your site/portal for self-serve answers and quote requests, with product-linked lead capture.

ERP, PIM & doc integrations

Connect to ERP, storage, and PIM sources so answers and docs are grounded in your source of truth.

Docs & Submittals

From question to submittal in one step

Fetch the exact spec sheet, install guide, or test report and send a composed email for rep review. All tagged to the customer and SKUs.

Smart retrieval

Pull the right docs from the Intelligent Data Layer with SKU-aware precision.

Citations & snippets

Answer with highlighted excerpts and citations back to the source document for auditability.

One-click send

Draft emails with attachments and context; push to CRM with a single approval.

Insights

Know what customers ask and what they buy

Usage trends, top-viewed products, repeated questions, and gaps. Feed insights back to manufacturers to improve training and demand gen.

Top Questions This Month

Trending

Compatible shower valve for Kohler trim?

Asked 247 times • +23% this month

+23%

R-value comparison for insulation

Asked 189 times • +15% this month

+15%

Window frame compatibility

Asked 156 times • +8% this month

+8%
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How It Works

Built on the Matterhaul Intelligent Data Layer

The assistant sits on top of a unified foundation that connects ERP, PIM, supplier portals, email, and docs, so every answer is grounded in real data.

Connect & normalize

Harmonize product, customer, and document metadata into a common language for the built world.

AI retrieval & reasoning

Domain-tuned retrieval with citations; reasoning that respects compatibility rules and availability.

Governance & guardrails

Role-based visibility, content freshness checks, and human-in-the-loop for high-impact actions.

Ready to give every rep a product expert?

See how Product Knowledge & Chat speeds answers, improves accuracy, and flows directly into quoting. All grounded by the Matterhaul Intelligent Data Layer.