Frequently asked questions
Straight answers about Matterhaul.
Learn how Matterhaul fits your systems, workflows, and rollout. If something is not covered here, ask us directly.
On this page
- What is Matterhaul?
- Does Matterhaul replace our existing ERP?
- What parts of the business does Matterhaul cover?
- Who is Matterhaul built for?
- What systems does Matterhaul integrate with?
- How quickly can a team get started?
- What does the free pilot include?
- How does Matterhaul pricing work?
- How does Matterhaul help teams adopt a new system?
What is Matterhaul?
- Matterhaul is the AI upgrade for your ERP, built for building materials distributors, dealers, and manufacturers. It fixes the painful parts of an ERP and fills in the gaps to integrate the two sides of a business: products and customers, from quotes and orders to inventory, accounting, and reporting.
Does Matterhaul replace our existing ERP?
- Only if that is the right path for your business. Matterhaul is modular: start with one app, use it alongside the ERP you already run, add more apps over time, or replace legacy systems without a disruptive all-at-once migration.
What parts of the business does Matterhaul cover?
- Matterhaul groups the business into three pillars. Grow covers leads, CRM, product catalog, quotes, orders, and the customer portal. Move covers procurement, receiving, inventory, dispatch, and delivery. Know covers accounting, invoicing, payments, reporting, and AI assistants.
Who is Matterhaul built for?
- Matterhaul is built for mid-market and upper mid-market distributors, dealers, and manufacturers in building materials, including lumber and building materials, plumbing and PVF, welding and steel, roofing, electrical, HVAC, and industrial supply. It serves sales, operations, finance, and IT teams that manage complex catalogs and high volumes of quotes and orders.
What systems does Matterhaul integrate with?
- Matterhaul connects to the ERP, accounting, CRM, communication, and operational systems a business already uses. Native integrations cover common distribution platforms, and APIs, webhooks, EDI, and file imports support custom or less common systems.
How quickly can a team get started?
- Matterhaul is designed to start with one app instead of a full-system migration. The current benchmark is one week to go live for an initial app, though the exact schedule depends on scope, data, and integration requirements.
What does the free pilot include?
- The first ask after a demo is a free 30-day pilot. Matterhaul sets up one app, connects the relevant systems, runs alongside the existing process, measures the result, and identifies what should expand next before a long-term rollout.
How does Matterhaul pricing work?
- Pricing has a one-time implementation fee, a platform fee sized to the customer's revenue, and a per-application fee that is flat or based on per-order usage. Adding users does not add cost. The best starting point is a scoped pilot, which establishes the app, integration needs, expected usage, and measurable value before a broader commitment.
How does Matterhaul help teams adopt a new system?
- Rollout starts with one app, runs alongside existing systems, and includes hands-on training. The goal is to prove the process with the people who use it before adding apps or replacing more of the legacy stack.
See it work on your workflow.
Start with a free 30-day pilot before deciding what to roll out next.